As part of the “Living Landscapes for Market Development in Armenia” (LILA) and RECONOMY’s “Digitizing Sectors for Competitiveness” projects, a training session on “Essentials of Experiential Tourism Services and Registration on the LIKE LOCAL Digital Platform” was held on November 17 in Vanadzor.
The training, led by LIKE LOCAL platform representative Gevorg Babayan and expert Sirarpi Fahradyan, engaged participants through interactive discussions. Attendees explored various approaches to developing tourism products and learned about factors influencing their success, along with the characteristics of providing alternative tourism services on an international platform.
Special focus was given to the demands of experiential tourism, including arts and crafts, local traditions, food service, and hygiene standards. Participants also received a detailed overview of writing guidelines for the LIKE LOCAL platform, covering account management, the use of digital tools for guest communication, and other technical aspects.
Additionally, the training emphasized skills in guest service, intercultural communication, and ethical practices, providing a comprehensive foundation for professionals aiming to enhance Armenia’s tourism offerings.
LILA project is funded by the Swiss Agency for Development and Cooperation (SDC), and implemented by the WWF Armenian Office (WWF-Armenia) in partnership with the Strategic Development Agency (SDA) NGO.
RECONOMY is an inclusive and green economic development program of the Swedish International Development Cooperation Agency (Sida), implemented by Helvetas in partnership with the Strategic Development Agency NGO and others in the Eastern Partnership and Western Balkan countries.